CIP Phones and ringtone settings in FPBX

General
1

Busy Restaurant/bar
FPBX 16
CIP 250/230 phones
Clearly Devices Module for configuations.

User want’s different ringtone for internal calls…

Default Ringtone set in Clearly Devices > Phone Templates to “ringtone 7” as this was the ringtone that was most easily heard in the noisy environment.

All inbound calls come in through various call queues with no current alert set.

Queue Alerts drop down only lists “Sangoma” and “Digium” ringtones.

I need to keep the CIP ringtone 7 for all inbound calls so the staff can hear the phone but I don’t know which (if any) of the alerts in the queue module correspond to that ringtone so that I can set a different default ringtone on the extensions for interal calls.

2

Nevermind, the CIP ringtones are available on the inbound route.

3

@Ashcor I do think in advanced settings there is a spot for internal alert info also.

4

@taylor you are correct, unfortunately it doesn’t list any of the CIP ringtones.

I tested with incoming route ringtone and the Clearly Devices ringtone and it works as needed that way.

Thanks for the response!

5

@Ashcor yeah I try wanted to try to be helpful anyways…. Especially to you, since you’ve always been kind and helpful. :slight_smile:

Gosh I swear I had that working before even with CIP phones, is there the “custom” option in there?

1 Like
6

@Taylor thanks I try to be, don’t always feel that I accomplish that as there are people here with vastly deeper knowledge than mine (for instance I didn’t know about the setting in advanced settings that you mentioned), but I try.

I’ve got it working for now with the indbound routes and the Clearly Devices module so I’m going to leave it at that as I have other dragons to slay.

Thanks for the input!